Privacy Policy

We may collect information you voluntarily provide when you call, request an estimate, or use a contact form, including your name, phone number, email address, service address, property details, and information about the damage or services you need.

Our website may also receive basic technical information sent by your browser, such as your IP address, device type, browser type, referring page, and pages visited. We use this information to maintain website security and understand how the site is used.

We use information to respond to inquiries, schedule inspections or services, prepare estimates, communicate about restoration work, support insurance documentation, operate and improve the website, prevent fraud, and comply with legal obligations.

We do not sell personal information. We do not use information submitted for an emergency service request for unrelated marketing without permission.

We may share information with service providers that help us operate the website or deliver requested services, and—with your authorization—with insurance adjusters, property managers, contractors, or other parties involved in a restoration project.

We may also disclose information when required by law, to protect a person or property, or to investigate misuse of the website. Service providers are expected to use information only for the work they perform for us.

The website may use cookies or similar technology needed for site functionality, security, performance, and traffic measurement. You can control cookies through your browser settings, although disabling them may affect some website features.

We retain information only as long as reasonably necessary for the purposes described in this policy, including project records, legal obligations, dispute resolution, and business records. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

You may ask to review, correct, or delete personal information you previously provided, subject to records we must retain for legal, insurance, safety, or legitimate business purposes. You may also ask us to stop non-essential marketing communications.

This website and our restoration services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

We may update this policy as our practices or legal requirements change. The effective date shown on this page indicates the latest revision.